by Brian Mitchell | Sep 29, 2017 | Uncategorized
Have you ever heard that every time something is gained something is also lost? That seems to be one of those interesting ‘head-scratchers.’ It almost makes it sound as if you are doing something wrong when you gain something. I have given this concept some thought,...
by Brian Mitchell | Sep 15, 2017 | Uncategorized
In the healthcare business, we talk a fair amount about the Triple Aim for improving the U.S. health care system. The Triple Aim is a framework developed by the Institute for Healthcare Improvement (IHI) that describes an approach to optimizing health system...
by Brian Mitchell | Sep 8, 2017 | Uncategorized
I have called scores of healthcare provider practices during the past several months, and have been amazed at what I’ve found. It is very difficult in many situations to reach a human being. Why? Because I often had to navigate a phone system with several options, and...