Hold Please!

I have called scores of healthcare provider practices during the past several months, and have been amazed at what I’ve found. It is very difficult in many situations to reach a human being. Why? Because I often had to navigate a phone system with several options, and...

Embracing the Midbar

The word Midbar is most commonly used to describe a wilderness area. In the King James Version of the Christian bible, it is used to describe wilderness 255 times. Wilderness areas are often very beautiful and attractive to us for a variety of reasons. They may be...

Contagious

Last week I listened to a Minute with Maxwell (John) and the word he talked about for 60 seconds was ‘contagious.’ John talked about how important it is to be enthusiastic, and how that can rub off on others. I agree, and yet I was inspired to approach it a bit...

Are you ‘What You Do’ or ‘Who You Are?’

It is not so much what you do that is of the greatest importance, but who you ‘are’ in the midst of that. The atmosphere produced by you, much more than your activities, has a lasting influence on those around you and will likely become your legacy. I recently read a...

Sheep or Shepherd

Have you ever contemplated whether you are a shepherd or a sheep? From the outset, I want you to know that I am not insinuating in any way that as a sheep you are a ‘dumb’ animal. On the contrary, as I chewed on the notion of being a sheep, I realized that the lack of...

A Different Type of Succession Planning

In the previous Cornerstone Moment, I discussed Management Succession. This time I want to discuss developing cover for absent employees and about employee development to allow the former to be possible. Cover Development When we are absent from the fold on travel,...